Effective Date: January 1, 2025

Welcome to Pindo Technologies. These Terms of Service (“Terms”) govern your access to and use of our website, applications, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

1. Eligibility

Our Services are available to businesses, entrepreneurs, and individuals who seek professional digital solutions. By engaging with us, you confirm that you are legally permitted to do so in your jurisdiction and, if acting on behalf of a company, that you have the authority to represent that company.

2. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your information.
  • Keep your login credentials secure and confidential.
  • Notify us immediately of any unauthorized access to your account.

3. Acceptable Use

You agree not to misuse our Services. Specifically, you will not:

  • Violate any applicable laws or regulations.
  • Infringe the intellectual property rights of others.
  • Attempt to gain unauthorized access to our systems or networks.
  • Upload or transmit malicious code, viruses, or harmful content.
  • Engage in fraudulent, deceptive, or harmful activities.

4. Intellectual Property

All content, trademarks, logos, and intellectual property associated with the Services are the property of Pindo Technologies or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for lawful purposes only.

5. Payment & Billing

Certain Services may require payment. By purchasing, you agree to provide valid payment information and authorize us (or our third-party providers) to charge your account. All fees are non-refundable unless otherwise required by law.

6. Privacy

Your privacy is important to us. Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms.

7. Third-Party Services

Our Services may integrate with or link to third-party services. We are not responsible for the content, policies, or practices of third parties, and you use such services at your own risk.

8. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, Pindo Technologies and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits, data, goodwill, or business opportunities, arising from or related to your use of the Services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pindo Technologies, its affiliates, and their respective officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Services or violation of these Terms.

11. Termination

We may suspend or terminate your access to the Services at any time, without prior notice, if we reasonably believe you have violated these Terms or engaged in unlawful activities. Upon termination, your right to use the Services will immediately cease.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Kenya, without regard to conflict of laws principles. Any disputes arising under these Terms shall be resolved through binding arbitration in Nairobi, Kenya, unless otherwise required by applicable law.

13. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our website or by other means. Your continued use of the Services after changes take effect constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us through our contact page or at info@pindotech.co.ke.