Privacy Policy

1. Information We Collect

We may collect both personal and non-personal information, including but not limited to:

  • Personal details (name, email address, phone number)
  • Account credentials (username, encrypted password)
  • Payment information (processed securely through third parties)
  • Usage data (IP address, browser type, device information, pages visited)
  • Cookies and tracking technologies to enhance user experience

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve user experience and website performance
  • Process transactions securely
  • Communicate updates, promotions, and important notices
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Trusted third-party service providers (payment processors, hosting services)
  • Legal authorities when required by law or to protect our rights
  • Business partners in case of a merger, acquisition, or restructuring

4. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law. Once no longer needed, we securely delete or anonymize your data.

5. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.

6. Cookies & Tracking

Our website uses cookies to enhance functionality and personalize your experience. You may disable cookies in your browser settings, but some features may not work properly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their policies before providing information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page or at info@pindotech.co.ke.